Privacy Policy

This Privacy Policy describes how bafai.ai (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website at bafai.ai (the “Site”) and use our services (the “Services”). By accessing or using our Site and Services, you agree to the terms of this Privacy Policy.

1. Introduction

At bafai.ai, we are committed to protecting your privacy. This policy explains what information we collect, why we collect it, how we use it, and your choices regarding your information. We encourage you to read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

2. Information We Collect

We collect various types of information from and about users of our Site and Services, including:

a. Personal Information

This refers to information that can be used to identify you directly or indirectly. We may collect Personal Information when you:

Register for an account: Such as your name, email address, password, and contact details.
Use our Services: Information you provide when interacting with our AI models, uploading data, or configuring settings.
Contact us: When you send us emails, submit support tickets, or engage in other forms of communication, we collect your name, email address, and the content of your communication.
Subscribe to newsletters or marketing communications: Your email address.
Participate in surveys or promotions: Information you provide in your responses.

b. Usage Data

When you access and use the Site and Services, we automatically collect certain information that your browser sends whenever you visit our Site or when you access the Services by or through a mobile device. This Usage Data may include:

IP address: Your Internet Protocol address.
Browser type and version: Information about the web browser you are using.
Operating system: The operating system of your device.
Pages visited: The pages of our Site that you visit.
Time spent on pages: The time and date of your visit, the time spent on those pages.
Unique device identifiers: Other diagnostic data.
Referring/exit pages: The website you came from and the website you go to after leaving our Site.
Clickstream data: Information about your interactions with the Site and Services, such as features used and links clicked.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Site and hold certain information.

Cookies: Small data files placed on your device. They help us remember your preferences, understand how you use our Site, and improve your experience.
Web Beacons/Pixels: Small graphic files that allow us to count users who have visited certain pages or opened emails.
Analytics: We may use third-party analytics services (e.g., Google Analytics) that use cookies and similar technologies to collect and analyze information about your use of the Site and Services and report on activities and trends.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: To operate, maintain, and provide all features of the Site and Services, including processing your requests and transactions.
To Improve and Personalize Services: To understand and analyze how you use our Services and to develop new products, services, features, and functionality, as well as to personalize your experience.
For Communication: To communicate with you, including sending you service-related notices, updates, security alerts, and support messages. We may also send you marketing and promotional communications about our products and services, which you can opt-out of at any time.
For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent or illegal activities.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
For Research and Development: To conduct research and analysis to improve our Services and develop new ones.

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, marketing, and IT services. These service providers are authorized to use your Personal Information only as necessary to provide these services to us.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to enforce our terms and conditions, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
In Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you. This data may be used for research, marketing, analytics, and other purposes.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your Personal Information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide you with Services.
Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period before we can delete them).
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

7. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your Personal Information:

Right to Access: You have the right to request copies of your Personal Information that we hold.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your Personal Information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
Right to Complain: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your Personal Information violates applicable law.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

8. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: hello@bafai.ai

Privacy policy